Frequently Asked Questions:
Q. Is it safe to submit my personal information over the internet?
A. Purchases in our store are made using Secure Socket Layer (SSL) protection.
Q. Do you sip internationally?
A. Yes, we do ship outside the U.S..
Q. How long will it take to receive my order?
A. Orders are fulfilled immediately,normally shipment processing is within 24 to 48 hours after order fulfillment during regular business days, order taken on Fridays after 12 Pm, will be shipped next available business day , meaning the next following Monday.
Q. What credit cards do you accept?
A. We accept American Express, Visa, Master Card, and Discover cards.
Q. When will my credit card be charged?
A. The credit card will be charged when your order is shipped, email confirmation will be sent when order is sent out.
Q. How are orders shipped?
A. All orders are shipped via UPS (ground, 2nd day air, or next day air) , please allow 6-10 federal working days for your order to arrive.
Q. How can I check the status of my order?
A. E-mail confirmation is sent out when purchase is complete and shipped which contains a link that will allow you to check the status of your order on-line. A tracking number will be provided for your use.